Image for Cook's Corner: Customer Questions
At Neff we're passionate about cooking and know that you are too. Cook's corner is here to help you every step of the way to get the best out of your appliance; whether you have a new Neff oven or you're looking to ensure that you use all the functions effectively. Our resident home economist, Barbara Baker, has answered lots of your questions but if you can't find the information you?re looking for please submit a question and she?ll help you as much as possible.
Popular cooking questions
We know that your Neff oven is the perfect partner for your kitchen and we want to assist you to get the very best out of it by ensuring that you know exactly how to use and take advantage of the functions that it has. Our Home Economist has put together an extensive list of Questions & Answers that are traditionally asked to assist you.

Do I need to pre-heat my oven?
Quick cook or delicate items (scones. soufflés etc) benefit from
pre-heating, but roasts, casseroles etc...  
CircoTherm uses shelves 1/3/4 why is there a shelf 2?
Shelf level 2 gives the Centre oven position for top and bottom/conventional cooking.
Can I use the base of my oven to warm plates etc?
When the CircoTherm setting is being used, there is no element in
use in the base of the oven...  
How do I know what temperature to use on CircoTherm, as the convenience food I want to heat suggests referring to my instructions?
The conversion chart is a useful guide for temperature selection but as a general rule, use the same time specified but reduce the temperature about 10 C.


Visit the Neff recipe book page for more recipe ideas.


Getting started with your Neff oven

Oven tips and
function guide.



Ask the Neff Home Economist

Have you found the answers you need? If not please submit a question to the Neff Home Economist.

For product or technical related questions please visit our dedicated Appliance Care website.
 
 


Your questions answered

In addition to the popular cooking questions that we have given answers to, here are a selection of questions that have been submitted by some of you, our Neff users. Each one has been answered by our Neff Home Economist. If you submit a question via the facility above, it may appear here too!
Search Questions
Can I use the H5574 purely as a grill or only in combination with the Microwave?
from Ms Heaney, London
Thank you for contacting Neff, I hope I am able to assist you. ...
I have had great success with bread, but yesterday my dough did not rise very well so I gave it an extra 15 minutes to prove and then cooked it in the normal way. It was fine on the outside but the middle sank. Can you please tell me why. Also is there really any need to put the water in the bottom of the oven when proving? Pat
from Mrs Hill, Eye
Thank you for contacting Neff, I’m sorry you have some trouble with your batch of bread and hope I a...



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